Business Support Manager Jobs In Dubai | Emirates

Emirates

Business Support Manager Jobs In Dubai | Emirates

For More Top Organization Jobs: Click Here

Hiring Organization Emirates
Job Location Dubai, United Arab Emirates
Date Posted Nov/21/2022
Base Salary AED
Employment Type Full Time
Valid Until N/A

Business Support Manager Jobs In Dubai | Emirates

List Of Vacant Positions (Newly Updated)

JOB TITLE LOCATION
Business Support Manager Jobs Dubai, United Arab Emirates

Responsibilities:

  • Managing the customer support department’s day-to-day functions.
  • Responding to escalated customer support issues.
  • Implementing customer support processes to enhance customer satisfaction.
  • Formulating and revising customer support policies and promote their implementation.
  • Informing the team of all new information related to products, procedures, and trends.
  • Assessing support statistics and preparing detailed reports on the findings.
  • Interviewing and hiring new employees.
  • Overseeing and evaluating the team’s ongoing training efforts.
  • Delivering performance evaluations and following the disciplinary process according to company policy.
  • Managing the budget of the customer support department.

Requirements:

  • High school diploma or equivalent.
  • Proven experience as a customer support specialist, preferably within a similar environment.
  • Thorough knowledge of legislation pertaining to consumer protection.
  • Prior experience in a managerial or supervisory role will be advantageous.
  • Top-notch oral, written, and interpersonal abilities.
  • Well-developed arbitration skills with the ability to remain impartial.
  • Affinity for multitasking with precision.
  • Capacity to accept and utilize constructive criticism.
  • Alignment with our company’s values.