Business Solutions Operations Specialist – Skywards Jobs in Dubai

Manage the end-to-end delivery of projects prioritised in alignment with the department’s strategy. Leverage existing or new technologies to achieve Skywards’ vision. Be responsible for the business support and operations functions to ensure Skywards business continuity.

Job Responsibilities:

• Gain understanding of various internal Skywards processes as well as those of vendors, suppliers and partners with the aim of identifying key system and process improvements.
• Deliver all projects in a timely manner, within budgets and as per agreed quality standards. Manage end-to-end user and business process testing to ensure all business requirements are met. Maintain a central repository of all relevant documentation.
• Contribute to the sourcing, evaluation and selection of solution vendors.
• Participate in partner launch negotiation meetings as the Skywards systems expert. Support partner contracting to ensure system formats, procedures, terms & conditions are correctly represented. Ensure all systems and processes are in place to maintain agreed levels of operation and business continuity.

Job Requirements:

• 5+ Years Commercial/Sales, Other.
• Experience in the travel industry with at least 3 years specifically in management and operational support of information systems for a business unit (preferably frequent flyer or loyalty programme).
• Degree or Honours (12+3 or equivalent) .
• Degree in Qualification and exposure to IT preferred.