Bell Captain Jobs in Dubai | SOFITEL Careers


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Bell Captain Jobs in Dubai | SOFITEL Careers

Always lending a helping hand with a smile. As a Bell Captain, your passion for the property, and your respect for our guests’ belongings will ensure that our guests Feel Welcome as soon as they arrive.

Job Responsibilities:

  • To ensure the efficient handling of guest luggage and adhering to proper check-in and check-out procedures, preparing the roster of bellman, directing and supervising the uniform services staff and to check/maintain the cleanliness of ground floor lobby and main entrance.
  • Timely delivery of guests’ luggage, messages and any other items for delivery within the property
  • Personalize guests’ orientation of their room in a professional, friendly and engaging way
  • Maintain presence in the lobby as an ambassador of the property and brand, offering exceptional service to the guests

Job Requirements:

  • Service focused personality is essential; customer related experience an asset
  • Ability to work well under pressure in a fast paced environment
  • Excellent communication skills and a professional presentation
  • Ability to work cohesively with fellow colleagues as part of a team

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