Automotive Parts Coordinator Jobs in Burnaby, BC | Craftsman Collision

Automotive Parts Coordinator Jobs in Burnaby, BC | Craftsman Collision

Automotive Parts Coordinator Jobs in Burnaby, BC | Craftsman Collision

List Of Vacant Positions (Newly Updated)

Description:

Craftsman Collision is the largest independently owned and operated auto body repair chain in Canada – but we’re also a family that cares about the people we work with. Are you ready to reach your full potential and build a fulfilling career- while having fun along the way? Then consider joining our team of more than 500 ambitious people who share our commitment to excellence.

Job Responsibilities:

• Provides the highest levels of customer service, both internally and externally, with the goal of continuously improving the customer experience;
• Supports management of shop in alignment with The Craftsman Way (TCW);
• Uses company dashboard to accurately identify and prioritize tasks;
• Actively participates in daily production meetings;
• Receives and mirror matches parts to ensure accuracy in support of the repair plan;
• Maintains professional relationships with all stakeholders;
• Uses Craftsman Management System to enter parts and sublet invoices, and confirm margins;
• Maintains and organizes parts carts, staging areas and parts room in alignment with The Craftsman Way;
• Updates parts carts tags in alignment with The Craftsman Way;
• Delivers parts to stakeholder(s) as required
• Ensures returns are completed prior to file being closed;
• Works with the Shop Manager to ensure that operations are compliant with all provincial and national regulatory standards pertaining to health and safety, quality and employment standards;
• Ensures compliance with internal policies, procedures and guidelines to promote their consistent application within the Company;
• Contributes to the goal of closing all files within 24 hours of vehicle delivery;
• Supports company standards in SPARKLE, safety and security;
• Represents and promotes the Craftsman Collision brand in a positive manner aligned with stated values in all dealings internal and external; and
• Other duties as assigned

Job Requirements:

• Post-secondary education is an asset;
• Strong verbal, written and listening skills;
• A well-defined sense of diplomacy, including negotiation and conflict resolution skills;
• Demonstrated time management, problem solving, critical thinking and sound judgement skills;
• Strong interpersonal skills with customer service-oriented attitude;
• Proficient in Outlook with the ability and willingness to learn new applications;
• Demonstrated desire and aptitude for learning and development;
• Interest in vehicles and the automotive industry;
• Must have a valid class 5 driver’s license with a clean driver’s abstract over the last 3 years;
• Must be legally entitled to work in Canada with no restrictions.