greeting passengers and checking their tickets and passports against the passenger list using computerised systems. asking security questions, allocating seats and giving out boarding cards and luggage labels.
weighing luggage and charging the passenger extra if the luggage is overweight.
The only necessary qualification for this job is a high school diploma and for the applicant to be 18 years old, although some airlines prefer a two year degree.
Typically, backgrounds in customer service and experience working with computers are helpful for being hired.
Most companies will provide on the job training for all airline rules and regulations before the new employee begins taking calls.