Agent, Information Technology Helpdesk Jobs In Dubai | Atlantis Resorts

Agent, Information Technology Helpdesk Jobs In Dubai | Atlantis Resorts

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Ideally, we’d like you to have a Diploma in Computer Science, or similar, with an understanding of IT processes and administrative tasks. Strong knowledge and practical experience of application support across hospitality solutions.

Responsibilities:

• Certification in ITIL v4 would be an added benefit
• Diploma in Computer Science or related field would be an advantage
• Any Microsoft Certification or equivariant

Requirements:

• Understand IT process and administrative tasks, IT service delivery and ITIL Framework
• At least 1 years’ experience working in a role with exposure to related businesses and processes
• Administrative Writing Skills, Microsoft Office Skills, Organization, Analyzing Information, Professionalism and Problem Solving
• Ability to work under pressure and multi task