Academic Development and Student Retention Specialist Jobs In Ottawa, ON | University of Ottawa

Academic Development and Student Retention Specialist Jobs In Ottawa, ON | University of Ottawa

Academic Development and Student Retention Specialist Jobs In Ottawa, ON | University of Ottawa

List Of Vacant Positions (Newly Updated)

Job Responsibilities:

• Assess student needs: Review student files to ensure that identification, interpretation, analysis, and assessment of student needs support the students’ goals and respect the Faculty’s processes. May consult with colleagues and/or meet with students to further explore their needs.
• Establish study plans: In consultation with students experiencing academic difficulties, develop a study plan which enables the student to improve his/her academic performance, reach his/her academic goals and promotes student retention.
• Plan interventions: Ascertain the accuracy of the diagnostic outcomes and considerations to ensure the quality of the intervention and review and revise the intervention plan to make sure that it will address the student’s needs.
• Execute interventions: Meet with students experiencing academic difficulties to provide guidance by informing them and giving them advice on programs of study, program and course prerequisites, graduation requirements, departments, agencies, institutions and other on- and off-campus services. When necessary, will refer students to the appropriate services (ex. tutoring services), departments or support tools.

Job Requirements:

• Bachelor’s degree in education or a related field
• Experience in the education field or academic advising or a combination of both
• Knowledge of academic programs (ex. regulations, degree requirements, prerequisites and course descriptions) at the high school, college, undergraduate and postgraduate levels
• Strong knowledge of and experience revising, interpreting, communicating and applying processes, policies and methods to individual cases varying in complexity
• Experience providing client service
• Experience elaborating strategies and activity plans for students
• Experience with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Access), word processing, Windows and Internet
• Experience in mentoring and/or coaching an asset
• Strong communication skills
• Ability to solve problems, make fast decisions and negotiate with students
• Organizational and analytical skills attention to detail and ability to work within tight deadlines
• Listening skills and strong work ethics
• Judgment, independence, diplomacy and discretion
• Bilingual – French and English (spoken and written)